Articles &
Blog

Articles & Blog

‘If You Think Compliance Is Expensive; Try Noncompliance’

We hope you are coping with these extraordinary times and with all the changes you have had to make to be COVID-19 compliant.

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Complaints: Are We Getting it Right?
Complaints: Are We Getting it Right?

When a complaint is received, the first reaction is usually emotive, and often complaints are taken personally.  However, if your process is clear, the emotion can be decreased and the learnings from managing them can be very useful. A client recently commented; “We...

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Risk: Helpful Tips
Risk: Helpful Tips

HCPG do not purport to be Health and Safety experts, but with the ongoing aim of facilitating a better understanding of this process. here is a revisit in the form of a blog. When you create your risk assessments remember: - Use a standard template - this is...

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Parental Responsibility and  Consent
Parental Responsibility and Consent

Do you treat under 18s? Do you understand who can give consent for under 13s? Our blogs before have covered 16 and 17 year olds and Gillick Competent 14 and 15 year olds so this month we are looking at under 13s. The CSP advises that children under 13 should be...

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Violence and Aggression
Violence and Aggression

Sadly the statistics for violence and aggression against health and social care workers continues to rise despite training and increased awareness across these sectors. This blog provides information and asks are you doing all you can to ensure you avoid becoming one...

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Duty of Candour
Duty of Candour

The professional duty of candour refers to openness and honesty when things go wrong within health and social care services. It is a professional responsibility to be honest with patients when things go wrong. As a doctor, nurse or midwife, allied health professional...

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