Ethos, Vision & Values
We know governance is not often seen as interesting or inspiring, but we are….ask our customers.
is simple: Compliance. No Compromise.
We are your compliance CRITIC and our values are driven by this
Clarity of Purpose
We are here to support you with a clear, concise plan and set your direction of travel as you start on your compliance journey. We demystify the standards and regulations.
We acknowledge everyone has their own personal beliefs and uphold fairness.
This is inherent in everything we do. We say what we do and do what we say.
We are in this together, we see our role as part of your team.
We challenge your service to be critical, think different and encourage the team to do so too.
We are truthful and straightforward in what we do.
Get In Touch!
If you have any questions or are interested in our services then please get in touch! You can either send us a message via our contact form, email us or book in a call at a time to suit you. We look forward to hearing from you.
“I really valued both your input, both on a quality improvement aspect but also to give me a much better understanding of the regulatory standards.
Excellent has made me aware of the shortcomings within my practice and provided a springboard to implement change.”
It has been a thorough and rigorous process which has enabled us to explore how we would deal with possible scenarios in our service delivery, and document the processes to do that."
Judith Sutherland House
I really appreciate your efforts and ways on bringing the team together, making sure everyone is included and is valued - this was very impressive.
Tim Surrey Physio
Sandra and Sarah are two super-experienced old-school (a time when things were done properly) physiotherapists who I had the pleasure to meet a few months ago. We completed a very thorough audit of one of my physiotherapy clinics which took several months to do, but was a worthwhile experience. Sarah and Sandra’s unique knowledge of the physiotherapy marketplace ensures they are best placed to advise on areas of governance which need improving. They guided us on what we needed to do to improve, and keep us compliant with HCPC and CSP standards.
Everything ran like clockwork and absolutely proved to me that our Audit result wasn't just on the certificate but a valid outcome. I can't thank you both enough for the support you gave last year which helped to bring us to where we are now.