Ethos, Vision
& Values

We know governance is not often seen as interesting or inspiring, but we are….ask our customers.

Everything we do is about adding value to your business. Robust governance can do this. We are driven by ethics in all that we do and our values endorse this. They guide us every day in everything that we do. HCPG embraces radical candour*. We deliver with integrity and become part of your team. We are innovative and provide clarity of purpose. We support you to deliver excellent clinical care.

*Radical Candour™ is Caring Personally while Challenging Directly. At its core, Radical Candour is guidance and feedback that’s both kind and clear, specific and sincere. (Kim Scott 2017)

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Our Ethos

is simple: Compliance. No Compromise.

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Our Vision

HCPG will become the leading UK healthcare professionals governance and compliance advisory service. Focussing on service-specific standards and regulations. Supporting clinicians with bespoke products, enhancing their focus on delivering excellent clinical care.

Values

We are your compliance CRITIC and our values are driven by this. We:

Conversationally Candid

We are frank, truthful and straightforward in what we do. Compliance, no compromise.

Act with Respect

We acknowledge everyone has their own personal beliefs. We act with due regard to the rights, feelings and wishes of others.

Deliver with Integrity

This is inherent in everything we do. We say what we do and do what we say.

Part of your Team

We are in this together. We see the combined action of the group making us stronger and more efficient in our role as part of your team.

Always Innovating

We make changes to something established by introducing new methods, ideas, or products. We challenge your service to be critical and think differently, and we encourage the team to do so too.

Providing Clarity of Purpose

We are here to support you with a clear, concise plan. Step by step we demystify the standards and regulations. We provide the map and set your direction of travel as you start on your compliance journey.

Get In Touch!

If you have any questions or are interested in our services then please get in touch! You can either send us a message via our contact form, email us or book in a call at a time to suit you. We look forward to hearing from you. 

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Testimonials

"We are at the beginning of our journey with HCPG. We recently attended two courses run by Sarah and Sandra. The attendees were kept to a very small number on each course. This was really helpful as it meant that the group could raise questions which were specific to them in each case and the ladies were able to tailor their responses to specific situations, rather than generic answers. We came away from the courses feeling much more confident that the policies HCPG are helping us to create are suitable for our practice and we understand the thinking behind each one of them. Their resources are significant and really helpful. Anything they bring to our attention, they have templates available in their store which meet the requirements."

Dawn Ashworth

"So glad we started the compliance process with these ladies. We have been running our clinic for a long time and it is great to take stock and update policies and procedures in todays crazy world. The guidance and advice from HCPG has been invaluable.. recommend to any and every physio clinic"

Belfast Pilates & Physiotherapy

"3 hours well spent in a small group zoom course with HCPG - working in Private Practice Part 1. Dedicated time to set aside to think about policies. Time to discuss specifics with 2 ladies who really know the up-to-the minute latest on what we should all be doing. A relaxed approach and small group meant no worry about asking ‘silly questions’. Importantly I have a manageable list of ‘to dos’ and some extra confidence that I know where tweaks are needed to ensure our compliance. I also know where to go for further help - empowering. Thank you Sandra and Sarah"

Lorna

"Working in private practice course. I was in a very small group so we could feel free to openly discuss all issues around policies and difficult situations. It was open, relaxed and totally non judgmental. It also gave me lots to think about and l will certainly be making quite a few changes and additions to my policies. Thank you"

Moira Slawson

"We've worked with HCPG a few times - Sarah and Sandra are absolutely excellent. We want to be compliant as a growing organisation, and we need their expert help to assist us. Well worth it. Just do it. Thank you Sandra and Sarah"

Amanda S

"HCPG are an excellent company that give you so much support and guidance in working and striving towards compliance. I just attended one of their evening events (part 2), and it was really good to revisit a range of topics I had covered with them previously, and I learned a whole lot more.I’ve realised this is an ongoing process and not something you just tick off, so I’m pleased to be continuing to work with Sandra and Sarah in the future."

Nic B