Our Service 
Audits

How do you know you meet the standards and regulations?

t

How would you prove it?

How do you know where you are on your governance journey?

A HCPG audit can help.

HCPG provides evidence for all this and more through an independent external audit.

Our audit:

Provides an objective insight into your business, and;

Reviews your compliance against the HCPC and CSP standards and regulations, and;

Delivers assurance that the business foundations are robust and function well and;

Ensures that everything regulatory is up to date and;

Provides a process to stay up to date.

We audit your practice against your professional standards and regulations. Providing an action plan and bespoke support package which suits your individual needs.

On completion of the audit, and action plan delivered, we review it together. The next steps are discussed, and the way forward agreed upon. (Includes the suggested level of support).

G

There are 3 levels

Entry Level

The Entry Level Audit package over 6 months aimed at Practice Managers/Clinic leads. It provides external independent confirmation that their governance is robust.

HCPG would not recommend this level of support for a compliance notice. This level is for those who have an established evidenced governance process already in place: Or those who have a high level of admin time to progress quickly.

HCPG visits your clinic and reviews your practice. Service-specific standards and processes checked e.g. In Physiotherapy, HCPC, and CSP. The audit usually takes a whole day, on our web-based audit tool. Audit completed, you receive RAG rated, prioritized action plan within 2 working days.

We will call once a month for a booked 30 minute call for the first three months to answer queries and offer support

We will revisit and reaudit in full early in month 6

Support Level

The Support Level Package over 12 months aimed at Practice Managers/Clinical Leads. It is for those who, on completion of the initial audit, feel that they will need more time and more support: Before they can ensure that external independent audit confirms their governance is robust.

HCPG recommends this level for a service already on their compliance journey. Those needing support to move things forward within a formal prioritized structure…

HCPG visits your clinic and reviews your practice. Service-specific standards and processes checked e.g. In Physiotherapy, HCPC, and CSP. The audit usually takes a whole day, on our web-based audit tool. Audit completed, you receive RAG rated, prioritized action plan within 2 working days.

We will call once a month for a booked 30 minute call for the first 6 months to answer queries and offer support.

We will revisit and review audit actions in month 6.

We will revisit and reaudit in full early in month 12

Partner Level

The Partner Level Package over 12 months aimed at Practice Managers/Clinical Leads. It is for those who, on completion of the initial audit, feel they need in-depth training and more support. They have very little in place. An external independent audit would not confirm their governance as robust.

HCPG recommends this level for a service ready to start on their compliance journey. Those who are not sure how or where to start.

HCPG visits your clinic and reviews your practice. Service-specific standards and processes checked e.g. In Physiotherapy, HCPC, and CSP. The audit usually takes a whole day, on our web-based audit tool. Audit completed, you receive RAG rated, prioritized action plan within 2 working days.

We will call once a month for a booked 30 minute call for 12 months to answer queries and offer support.

We will provide Peer Review, Notes audit and Appraisal templates.

We will provide a choice of 5 policies and 5 associated templates.

We will deliver one in house training day bespoke to your needs.

We will revisit and review audit actions in month 4.

We will revisit and review audit actions in month 8.

We will revisit and reaudit in full early in month 12.

Partner Level Plus

The Partner Level Package over 12 months aimed at Practice Managers/Clinical Leads. It is for those who, on completion of the initial audit, feel they need in-depth training and more support. They have very little in place. and an external audit would find the governance processes in need of much support.

HCPG recommends this level for a service ready to start on their compliance journey. Those who are not sure how or where to start and those who need support , templates and lack time.

HCPG visits your clinic * and reviews your practice. Service-specific standards and processes checked e.g. In Physiotherapy, HCPC, and CSP. Care Quality Commission requirements are also taken into account. The audit usually takes a whole day, on our web-based audit tool. Audit completed, you receive a RAG rated, prioritized action plan within 2 working days. (* This may be by Zoom during COVID restrictions)

We will call once a month for a booked 30 minute call for 12 months to answer queries and offer support

All relevant templates provided (from 40+)

All relevant policies provided and developed with you (20 +)

We will deliver one in house training day bespoke to your needs

We will revisit* and review audit actions in month 4

We will revisit* and reaudit in full early in month 12

Get In Touch!

If you have any questions or are interested in our services then please get in touch! You can either send us a message via our contact form, email us or book in a call at a time to suit you. We look forward to hearing from you. 

Testimonials

Stephen Reading

 “I really valued both your input, both on a quality improvement aspect but also to give me a much better understanding of the regulatory standards.

PhysioNet Bristol

 Excellent has made me aware of the shortcomings within my practice and provided a springboard to implement change.”

Heather D2M

It has been a thorough and rigorous process which has enabled us to explore how we would deal with possible scenarios in our service delivery, and document the processes to do that."

Judith Sutherland House

I really appreciate your efforts and ways on bringing the team together, making sure everyone is included and is valued - this was very impressive.

Tim Surrey Physio

Sandra and Sarah are two super-experienced old-school (a time when things were done properly) physiotherapists who I had the pleasure to meet a few months ago. We completed a very thorough audit of one of my physiotherapy clinics which took several months to do, but was a worthwhile experience. Sarah and Sandra’s unique knowledge of the physiotherapy marketplace ensures they are best placed to advise on areas of governance which need improving. They guided us on what we needed to do to improve, and keep us compliant with HCPC and CSP standards.

Jo, Bath

Everything ran like clockwork and absolutely proved to me that our Audit result wasn't just on the certificate but a valid outcome. I can't thank you both enough for the support you gave last year which helped to bring us to where we are now.

Newsletter

Sign up for our free newsletter and keep up to date with standards and regulations.