Our Ethos

This is who we are and what drives us.
With HCPG, it is:

  • Compliance. No Compromise.
  • We are as passionate as you about getting this right.
  • We will challenge you to innovate and embed compliance everywhere.
  • We work as one team with your team.
  • We act with integrity and are driven by our values.
  • We will provide clarity and keep your service at the center of everything we do.
  • To make a real difference to every service with whom we work.
  • Together we will deliver the best possible outcome.

Get In Touch!

If you have any questions or are interested in our services then please get in touch! You can either send us a message via our contact form, email us or book in a call at a time to suit you. We look forward to hearing from you. 


Stephen Reading

 “I really valued both your input, both on a quality improvement aspect but also to give me a much better understanding of the regulatory standards.

PhysioNet Bristol

 Excellent has made me aware of the shortcomings within my practice and provided a springboard to implement change.”

Heather D2M

It has been a thorough and rigorous process which has enabled us to explore how we would deal with possible scenarios in our service delivery, and document the processes to do that."

Judith Sutherland House

I really appreciate your efforts and ways on bringing the team together, making sure everyone is included and is valued - this was very impressive.

Tim Surrey Physio

Sandra and Sarah are two super-experienced old-school (a time when things were done properly) physiotherapists who I had the pleasure to meet a few months ago. We completed a very thorough audit of one of my physiotherapy clinics which took several months to do, but was a worthwhile experience. Sarah and Sandra’s unique knowledge of the physiotherapy marketplace ensures they are best placed to advise on areas of governance which need improving. They guided us on what we needed to do to improve, and keep us compliant with HCPC and CSP standards.

Jo, Bath

Everything ran like clockwork and absolutely proved to me that our Audit result wasn't just on the certificate but a valid outcome. I can't thank you both enough for the support you gave last year which helped to bring us to where we are now.


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