Think you are compliant?
Risk assessments are carried out for every patient, prior to each procedure or treatment (Ref:QAS 2.4.4 d; HCPC 15.3; HCPC 6.1)
There is written evidence of clinical peer reviews (HCPC 12.1; CSP Principle 4.1.4)
Patients are routinely asked for anonymous feedback on the service provided using patient satisfaction surveys which are analysed and used to improve the service. (HCPC 12.2; HCPC 3.5)
Exercise sheets given to patients are archived and kept according to legal requirements (HCPC 10.1)
There is a policy and procedure for consent. Staff have signed to say they have read and understood it (HCPC 2.5)
All questions answered yes?
Would you like an audit to get a certificate?
We award above 90% compliance.
This proves safe practice to patients and insurers
Any questions answered no?
Get In Touch!
If you have any questions or are interested in our services then please get in touch! You can either send us a message via our contact form, email us or book in a call at a time to suit you. We look forward to hearing from you.
Working with HCPG has been an invaluable process in setting up my clinic. Going through the policies, associated documents and seeing how it all fits together, has really improved my confidence and knowledge, with a better understanding of HCPC compliance. This area can be filled with worry and fear, but Sandra and Sarah, who are so approachable and knowledgeable, have made it an enjoyable experience! I would highly recommend their service, and really feel that it is a ‘no-brainer’ for any clinic owner.
“I really valued both your input, both on a quality improvement aspect but also to give me a much better understanding of the regulatory standards.
Excellent has made me aware of the shortcomings within my practice and provided a springboard to implement change.”
Judith Sutherland House
I really appreciate your efforts and ways on bringing the team together, making sure everyone is included and is valued - this was very impressive.
It has been a thorough and rigorous process which has enabled us to explore how we would deal with possible scenarios in our service delivery, and document the processes to do that."
Tim Surrey Physio
Sandra and Sarah are two super-experienced old-school (a time when things were done properly) physiotherapists who I had the pleasure to meet a few months ago. We completed a very thorough audit of one of my physiotherapy clinics which took several months to do, but was a worthwhile experience. Sarah and Sandra’s unique knowledge of the physiotherapy marketplace ensures they are best placed to advise on areas of governance which need improving. They guided us on what we needed to do to improve, and keep us compliant with HCPC and CSP standards.
Everything ran like clockwork and absolutely proved to me that our Audit result wasn't just on the certificate but a valid outcome. I can't thank you both enough for the support you gave last year which helped to bring us to where we are now.
I have known I needed to seriously update my compliance for ages but I kept putting it off and burrowing my head in the sand because I just didn't know where to start? what to do? and whether I had time? I always felt it was something I probably should know how to do and I was embarrassed that I wasn't up to date. Fortunately, I have found HCPG who are amazing. Now I have a plan, the skills, the resources, the training, and most importantly, a supportive ear to guide me through the complexity of compliance.