What We Do - HCPG

Compliance services designed around your clinic’s needs

Every clinic is different, but the need for professional compliance is the same. Whether you want to manage much of the process yourself, share the workload, or have us handle it entirely, we offer the same high standards in three different ways.

Achieving HCPG certification isn’t about paperwork for its own sake. It’s about showing the world your clinic runs to the highest standards. Certified practices gain a competitive advantage by building patient trust, reassuring insurers, and strengthening referral relationships.

Our Three Options

We are so sure that you will see the value of working with us, that on Option 1 we offer a 100% 30 day money back guarantee.

Option 1 – We Equip You

Lower monthly cost – Certification in 2 years

We’ll give you everything you need to become fully compliant:

All required policies, processes, and templates, tailored to your profession and clinic
Access to our Confident Clinician training course (1 place)
Updates to policies to meet changes in regulations
Compliance newsletter and alerts
Two 30-minute support calls in your first year
Certification after a successful audit in Year 2
£97 a month

Best for: Clinics looking for the most cost-effective route to certification and are happy to invest their own time to get there.

Option 2 – Guided Support

Moderate monthly cost – Certification in 1 year

Everything from Option 1, plus:

On-site or remote audit in Month 1, with year-end re-audit
Monthly 30-minute check-in calls for progress and advice
Six additional 15-minute “virtual cuppa” calls for quick questions
Certification within 12 months
£297 a month

Best for: Clinics wanting faster results with ongoing expert guidance, while still doing some work in-house.

Option 3 – Fully Managed

Higher monthly cost – Certification in 1 year

Everything from Option 2, plus:

Bespoke policies, processes, and templates created and implemented for you
Two places on the Confident Clinician training course
One in-house training day for your team
Up to three staff webinars per year on governance and compliance
Priority support and direct contact with our team
£497 a month

Best for: Busy clinics that want to be hands-off, with all compliance, training, and audits professionally handled for them.

Comprehensive Support Included in Every Option Package

No matter which option you choose, you’ll benefit from complete peace of mind with our all-inclusive support services. Every option package gives you access to:

Not Sure Which Option Is Best For You? Click Here

Still not sure? Book a consultation and we’ll help you find the right fit.

Not Ready For A Package?

If you’re not ready to commit to one of our service options, you can still strengthen your compliance right now.

Our HCPG Store offers a full range of policies, templates, and governance documents for physiotherapists, chiropractors, and osteopaths. Whether you need a single safeguarding policy, a data protection template, or a complete set of documents, you can buy exactly what you need and start improving your compliance today.

Many clinics start with a few key documents from the store, then move to a service package for full support, implementation, and certification.