Have you thought about an audit of your clinic?

Have you thought about an audit of your clinic?

Have you ever audited your clinic against your professional body’s and your regulator’s standards ? Do you know that you comply? How robust are your processes? Do you care or are you happy to carry on and hope nothing goes wrong? Auditing a physiotherapy clinic helps...
Lone Working: Are We Doing It Safely?

Lone Working: Are We Doing It Safely?

A sobering starting thought but when you work alone, how safe do you think you are? How quickly would someone know if something happened to you? Are you aware of the HSE advice on lone working? 1 This month we share some thoughts and pointers to consider; helping...
Complaints: Are We Getting it Right?

Complaints: Are We Getting it Right?

When a complaint is received, the first reaction is usually emotive, and often complaints are taken personally.  However, if your process is clear, the emotion can be decreased and the learnings from managing them can be very useful. A client recently commented; “We...
Risk: Helpful Tips

Risk: Helpful Tips

HCPG do not purport to be Health and Safety experts, but with the ongoing aim of facilitating a better understanding of this process. here is a revisit in the form of a blog. When you create your risk assessments remember: – Use a standard template – this...